Turquoise ring sterling silver

Ready to ship in 3-5 business days

We aim to make every interaction with our customers a pleasant and comfortable one, even when it is to make a return. All of our items are carefully designed and created to bring you long-lasting quality; however, if you are dissatisfied with any of our products, you have the option of returning the item.
Custom orders are final sale. All other products may be returned within 14 days of receiving the shipment. Please ensure accessories are returned in the condition they were received in. All return items must be shipped 916 W Burbank blvd Unit C 291, Burbank CA 91506.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable):
Any item not in its original condition, is damaged or missing parts for reasons not due to our error. Any item that is returned more than 14 days after delivery

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected]
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at [email protected] and send your item to 916 W Burbank blvd Unit C 291, Burbank CA 91506, United States.

Shipping
To return your product, you should mail your product to 916 W Burbank blvd Unit C 291, Burbank CA 91506, United States
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.